End User License Agreement and Terms of Use

1.1 Subject to your strict compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Software solely for your internal business purposes.

1.2 You shall not and shall not permit any third party to: a. Copy, modify, create derivative works of the Software or any part thereof, or distribute the Software without written permission; b. Reverse engineer, decompile, or attempt to extract source code; c. Use the Software for unlawful purposes or in violation of any applicable laws and regulations; d. Resell, sublicense, assign, lend, transfer, or provide access to third parties without authorization; e. Circumvent subscription plan limits, including limits on receipt scanning, tax automation runs, AI requests, or manual record volumes.

1.3 The Software is licensed, not sold. The Company reserves all rights not expressly granted to you in this Agreement. You acknowledge that the Company retains all right, title, and interest in and to the Software, including all associated intellectual property rights.

2.1 You represent and warrant to: a. Provide accurate and complete registration information, including a valid company TIN verified against official business registration records, and a company name that matches the registered business for that TIN; b. Maintain only one account per company TIN unless expressly authorized by the Company in writing; c. Maintain the absolute confidentiality of your login credentials and government portal credentials, and immediately notify the Company of any unauthorized access or security breach; d. Use the Software in strict accordance with all applicable laws and regulations; e. Acknowledge that the Company is not an accounting firm, tax advisor, or legal professional—you should consult qualified professionals for financial or legal advice; f. Use the Software in accordance with financial, tax, and commercial regulations; and g. Be fully and exclusively responsible for the accuracy and legality of all data entered into the system and for maintaining proper backups of your business records.

2.2 The Company reserves the right to monitor the Software for the purpose of ensuring your compliance with this Agreement and applicable laws. Failure to cooperate with reasonable compliance verification requests may result in account suspension.

3.1 You retain full rights and ownership of your business data. We do not claim ownership of your financial records, customer information, employee payroll data, receipt images, or uploaded documents.

3.2 To ensure effective delivery of the services, you hereby grant the Company a worldwide, non-exclusive, and royalty-free license to: a. Store, process, and transmit your data specifically to provide, maintain, and support the Software, including receipt digitization, payroll processing, tax calculations, and government portal automation; and b. Use anonymized and aggregated data to improve system performance and features.

3.3 We commit to maintain administrative, physical, and technical safeguards designed to protect the security and confidentiality of your data and to handle your data in accordance with our Privacy Policy at /privacy.

3.4 Notwithstanding the provisions herein, the Company does not guarantee that User Data will be preserved without loss. To the maximum extent permitted by law, the Company shall not be liable for any loss of data, whether resulting from system failure, account termination, or accidental deletion.

3.5 You are strictly encouraged to maintain independent, offline backups of all critical financial records and tax documentation.

4.1 Access to certain features of the Software may require payment of fees in Ethiopian Birr (ETB). By subscribing: a. You agree to pay the Company all applicable fees in accordance with the pricing schedule for your selected plan (FREE, STARTER, BASIC, PROFESSIONAL, or ENTERPRISE); b. Payments are non-refundable unless explicitly stated otherwise or required by applicable laws; c. We reserve the right to modify pricing with prior notice.

4.2 Online payments may be processed through third-party payment providers such as AddisPay. Bank transfer and other payment methods may be offered at our discretion.

4.3 If any payment is not made by the due date, the Company may, without limiting its other rights and remedies, temporarily suspend or terminate your access. The Company shall not be liable for any loss of data or business interruption resulting from service suspension due to non-payment.

5.1 While we strive for a high level of system uptime, we do not warrant that the Software will be uninterrupted. You acknowledge that access may be subject to limitations inherent in the use of the internet and electronic communications.

5.2 The Company may suspend access to the Software for scheduled maintenance, system upgrades, emergency maintenance, or Force Majeure events as defined under applicable laws.

5.3 Government tax portals (including eTax and TASS), eTrade verification services, SMS providers, and other third-party systems are outside our control. Outages, UI changes, or policy changes on those systems may affect automation features without notice.

5.4 To the extent permitted by law, the Company, its affiliates, and its employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from service interruptions, downtime, system unavailability, or delays in accessing the Software.

6.1 You represent and warrant that your use of the Software shall at all times comply with: a. All applicable commercial and tax laws, regulations, and business licensing and operating requirements in Ethiopia; b. Relevant accounting standards and statutory financial reporting regulations; and c. Any industry-specific legal requirements applicable to your business.

6.2 The Software provides tools to assist compliance but does not replace professional legal, tax, financial, or accounting advice. GibirNegari automates calculations and filing workflows based on Ethiopian tax rules, but ultimate responsibility for accuracy lies with you as the taxpayer.

6.3 You agree to indemnify, defend, and hold harmless the Company and its officers from any and all claims, fines, penalties, or legal fees arising from your failure to comply with applicable laws or your reliance on the Software for professional legal or tax outcomes.

7.1 If you provide eTax, SSL VPN, or TASS portal credentials, you authorize the Company to store and use them solely to perform automations you request on your behalf, such as syncing filing periods, verifying receipts, or submitting declarations.

7.2 Portal credentials are encrypted at rest using industry-standard encryption. You warrant that credentials belong to your registered business and that your use complies with Ministry of Revenue and ERCA portal terms.

7.3 GibirNegari is not affiliated with, endorsed by, or operated by ERCA, the Ministry of Revenue, or eTrade. Automation may fail due to portal changes, VPN issues, queue delays, credential errors, or government system outages.

7.4 You must review all AI-extracted receipt data, calculated tax figures, and filing payloads before submission to any government portal. Submitting incorrect data remains your sole responsibility.

8.1 The Software includes AI-assisted features, including receipt image extraction, tax Q&A, compliance checks, and reports. These features may use third-party AI providers such as Google Gemini.

8.2 AI outputs are informational and assistive only. They do not constitute legal, tax, or filing advice. AI may produce incomplete or incorrect results. You must verify all AI-generated content before relying on it for business or compliance decisions.

8.3 Receipt digitization requires your confirmation before data is saved to your books. You are responsible for all data you confirm and submit.

8.4 AI usage is subject to daily request limits based on your subscription plan. The Company may throttle or suspend abusive AI usage.

9.1 If you enter payroll or HR data for workers, you represent that you have the lawful authority to collect and process that information, including names, tax identification numbers, bank account details, and salary information.

9.2 You must not upload personal data of third parties without proper authority. You are responsible for providing any required notices to employees or other data subjects under applicable law.

The Software is the sole and exclusive property of the Company. All rights, titles, and interests in the Software, including all intellectual property rights, are reserved by the Company. Nothing in this Agreement shall be construed as a sale of the Software or a transfer of any ownership interest to you. Your right to use the Software is strictly limited to the license granted in this Agreement and shall automatically terminate upon expiration or termination of your subscription or this Agreement.

11.1 The Company reserves the right to suspend or terminate your account and access to the Software, with or without prior notice, if you violate any material term of this Agreement, fail to pay any fee when due, or if your use poses a security, legal, or regulatory risk.

11.2 Upon termination or expiration of this Agreement for any reason, all licenses granted to you shall immediately cease, you must stop all use of the Software, remain liable for all fees incurred up to the effective date of termination, and your access to the Software interface will be disabled.

11.3 While your account remains active, you may export your data using available export features. After termination, data access is subject to our data retention policies described in the Privacy Policy.

• 12.1 The Software is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the maximum extent permitted by law, the Company disclaims all warranties, including but not limited to:
• The Software will meet your specific business requirements;
• Suitability for your specific tax or accounting needs; and
• All calculations, tax reports, or financial outputs will be 100% error-free.

• 12.2 Under no circumstances shall the Company, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
• Loss of profits, revenue, or anticipated savings;
• Loss of business reputation or goodwill;
• Loss or corruption of data;
• Tax penalties, ERCA fines, rejected filings, or audit costs; or
• Loss of procurement of substitute goods or services.

12.3 Notwithstanding anything to the contrary contained herein, the Company's total collective liability to you for any claim arising out of or related to this Agreement shall be strictly limited to the total amount of fees paid by you to the Company during the twelve (12) months immediately preceding the event giving rise to such claim.

The Company reserves the right to modify this Agreement from time to time. We will provide notice of material changes through the Software, by email, in-app announcement, or by publishing an updated version that requires your re-acceptance before continued use. Continued use of the Software after changes take effect constitutes acceptance of the revised terms where re-acceptance is not technically required. If you do not agree to updated terms, your remedy is to cease all use of the Software and terminate your account.

14.1 This Agreement shall be governed by and interpreted in accordance with the laws of the Federal Democratic Republic of Ethiopia, without regard to conflict of law principles.

14.2 In the event of any dispute arising out of or relating to this Agreement, the parties shall first attempt in good faith to resolve the dispute through negotiations. If the dispute is not resolved through good faith negotiations, either party may submit the dispute to the exclusive jurisdiction of the competent courts located in Addis Ababa, Ethiopia.

14.3 If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

14.4 This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes all previous written and oral agreements relating to its subject matter.

For any questions regarding this Agreement, please contact:

Glyme Tech Solutions PLC Summit Area, Addis Ababa, Ethiopia Email: support@glymetechsolutions.com Phone: +251 909 068 750

By clicking "I Agree", creating an account, accessing, or using the Software, you expressly confirm that you have read, understood, and accepted this License and User Agreement and all the terms and conditions herein. If you do not agree to these terms, you must immediately cease all use of the Software.

You acknowledge and agree that this Agreement is executed electronically. Pursuant to the Electronic Transaction Proclamation No. 1205/2020, you agree that this agreement shall have the same full force and legal effect as handwritten signatures and paper-based documents.